I don’t often talk about the big guys on the internet, so when I do you know it must be bad!
We recently acquired a new IT Support customer which unfortunately had to deal with letting their internal IT guy go. To their surprise, they did not realize how much power he held by not letting anyone know any passwords for their network nor their IT related services.
Upon starting with the client we found they were using Yahoo Small Business Email services. We contacted Yahoo to explain the situation and we were able to get enough information to at least take control of their domain name and email administration. Here’s where it goes downhill…
Although we were able to take administrative control of the Yahoo admin account and were able to access the control panel, we could not do anything with the individual email accounts that were created under their business domain name. Yahoo only allows you to send an invitation to a new user which they in turn create an account and are required to associate it with a private yahoo email account.
In essence, if you’re the business and need to reset a password for a service, nowadays, most services require you to click on their reset password link, however, this only works if you have control of the account.
If the user leaves and/or is fired, the business has no control over the email account. The account is owned by the associated private Yahoo email account. Yahoo gives no control to the business to change the password for that email account under their business domain name. Yahoo only allows a business to create and/or delete the email accounts.
Well since the IT guy had created everything for the IT services using his email account, once he was released, the business could not change the password on the employees account. In turn, they lost any and all needed information to know how to handle all the services the IT guy had implemented.
In Summary, This situation is a bad business practice. Businesses need to realize that by giving an employee so much power they also need a way to take back the power, if and when they need to deal with a malicious ex-employee.
Yahoo, I hope you see this post, businesses need to own all related physical and digital materials that are required for the business to operate. Email accounts under a business domain name belong to that business not an individual.
Another lesson for businesses here is that sometimes it is easier dealing with a third party when it comes to IT services. At Wurlwind Solutions we understand businesses and also make sure the business feels in control always. If you are business feeling a little throated by an employee you cannot let go due to them holding your information hostage, call us and we can help. 305-359-5391
#YahooSmallBusinessEmail #ITsupport #businessITservices #BusinessEmail
Did you know Microsoft will soon no longer be releasing newer versions of Microsoft Exchange. Microsoft is evolving to a cloud based Exchange solution. Internet providers are evolving to larger bandwidth solutions to better handle today’s’ need for continual streaming and cloud connectivity. Internet carriers are changing their game plans and rather than focusing on phone and internet connections only, they are now offering high-end server cloud solutions.
These are just some of the things businesses today need to deal with. At WURLWIND Solutions we stay on top of the changes technology providers are implementing. Let us assist you in implementing, managing and supporting your business technology. Allow us to focus on your technology so that you can stay focused on your business.
Call us today at 305-359-5391 and explore on how to grow and maintain your business with the right technology. You know your business, we know the technology needed.
#technology #ITsupport #techsupport
8- You don’t have time to try and figure-out an in-house solution.
7- You just aren’t willing to compromise security for convenience.
6- You need a backup solution that you don’t need to monitor constantly.
5- Your IT staff and budget are already overextended.
4- You don’t want to pay for something your not using.
3- You are concerned about natural disasters.
2- You are over the headaches that come with backing up remote locations and branch offices.
1- Your IT budget is limited and a simple payment plan is easier to cover right now!Call WURLWIND Solutions today and let us take the worry of backup away from you. Our IT Support teams are experienced in technology and business practices!
Microsoft will stop adding security updates for Windows XP in 2-months!
If you are running Windows XP it’s time to update. Machines running Windows XP will be vulnerable to hackers / attackers.
The last XP security update will be in April 2014. Stop procrastinating and update your PC today!
WURLWIND Solutions can help you avoid being targeted by attackers by updating your machines.
Call us today for all your IT Support needs at 305-359-5391.
Wurlwind Solutions is an experienced IT Services and Solutions provider for business. We are a full service technology company offering IT Support, Network Support, Server Support as well as digital services for web development, SEO/ SEM services, hosting and app development.
Start your New Years off to a great start by making sure your company has the right technology and IT Support Team! Call us for a no obligation assessment of your business technology, IT Support needs and how we can help.
Find us on FaceBook
WURLWIND Solutions is seeking a .NET programmer. Position is for 25-30 hours per week. Programmer must be seasoned in the .NET infrastructure and able to work on existing application to further develop.
If you are interested in the position please email email@example.com with your resume.
We would like to welcome Preferred Services. Preferred Services is a vending company that services the Miami and Broward areas as well as in other states.
Recently we help Preferred Services update their online presence to let the local business community of South Florida as to what Preferred Services offers.
They offer soda vending machines and snack vending machines to locations and businesses for FREE. They also provide ATM and ice vending solutions.
Need a vending machine at your location contact Preferred Services at 305-992-1488.
Wurlwind Solutions is a full IT solutions and computer services company.
Many time we find ourselves trying to better explain ourselves to potential customers, current customers and even friends. In this article, we thought it best to break-down the various IT areas Wurlwind supports.
1. IT Support
We provide IT support to businesses ranging from 5-150 employees.
We install, maintain and fix computers, servers and networks. Wurlwind has a tech services help desk system that tracks each ticket received and then assigned to a dedicated technician Miami.There are various levels of IT support. Wurlwind Solutions handles desktop computer support, server support and network support.
Desktop Support handles a customers computer and/or laptop as well as locally installed software.
Server Support handles the technical support of servers as well as locally installed software and services like email, active directory, SQL to name a few.
Network Support handles all the network connected components like network switches, firewalls, routers, wireless access points.
We design websites for clients as well as perform ongoing management of the website updates if requested by customer. We design marketing piece to use for collateral like magazines, flyers, ads, digital banners…
We can create and manage a company’s social presence online (i.e.: FaceBook, Twitter, YouTube, Directories, GooglePlus…). We can setup and manage a companies blog as well as press releases. When we setup the social presence, we fully design and create a company’s brand throughout their entire online presence.
We cater to many levels of hosting solutions. Wurlwind hosts websites as well as dedicated servers for cloud type dedicated hosting solutions for email, applications and other required client hosting solutions.
WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.
Call our IT Support Miami office.
You’ll see the difference.
866.907.6161 Toll Free
Or Contact UsOnline
Let Wurlwind Solutions manage your online web and social presence.
Most business owners know that search engine optimization (SEO) is important because it drives a lot of web traffic, important to bringing continual business, however, usually not sure what to do to get good investment results. That’s in part because there is a fair amount of information on the web that does nothing or can actually hurt the ranking of a site. When companies look into learning about SEO and proper online branding, it can seem like a overwhelming task. Let Wurlwind Solutions manage you online web and social presence.
There are 100’s of techniques and options to improve a site. Something as simple as providing a button that allows others to link back to your website by providing an attractive link-back button. People that think alike will click it and your site will be linked to theirs, and you will enjoy additional traffic.
The secret formula is that SEO refers to search engine rankings that people engage with by clicking on your sites link. Just getting on the 1st page of a Google search isn’t enough. The information displayed on the search engine results page needs to be compelling and useful enough for a human being to want to engage further into your site. Other simple ways to help yourself if you are a member of online message board and/or forum, place a link to your site in the signature of your posts. This is an easy way to passively promote your business without actively having to “talk it up” to others.
Wurlwind Solutions can create the right SEO strategy to get you ranked high in the search engines as well as create engaging content to attract potential visitors. High quality SEO efforts aren’t about how to beat the system, but rather are about consistently applying proven SEO strategies and known techniques that stay in-line with the changes to the search engines’ algorithms.
It is a well known fact that you have to be consistent with your online marketing efforts. You can’t just build it and let it stand. SEO on a site will go downhill when you stop the effort. Consider there are millions of sites on the internet. Try to see how many are getting updated daily and in-turn sites that are sitting will end up going down in the search rank. Wurlwind understand this and makes custom plans tailored to businesses to allow them to grow consistently at the level a customer can invest on. The effort you put in will pay off after awhile.
Ultimately, your site has to be useful for actual people. If you keep that in mind as you apply proper search engine techniques, it will be easier on you and will create better results in the long run. Let Wurlwind Solutions help guide you the right way, properly growing your online brand.
WURLWIND Solutions… The only choice for IT support and technical solutions for business. We offer no charge initial consultations and on-site demonstrations.
Call our IT Support Miami office. You’ll see the difference. 305.359.5391 Main 866.907.6161 Toll Free
Or Contact Us