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Technical consulting for company related IT services.

 

Businesses Should Not Use Yahoo Small Business Email Services

I don’t often talk about the big guys on the internet, so when I do you know it must be bad!

We recently acquired a new IT Support customer which unfortunately had to deal with letting their internal IT guy go. To their surprise, they did not realize how much power he held by not letting anyone know any passwords for their network nor their IT related services.

Upon starting with the client we found they were using Yahoo Small Business Email services. We contacted Yahoo to explain the situation and we were able to get enough information to at least take control of their domain name and email administration. Here’s where it goes downhill…

Although we were able to take administrative control of the Yahoo admin account and were able to access the control panel, we could not do anything with the individual email accounts that were created under their business domain name. Yahoo only allows you to send an invitation to a new user which they in turn create an account and are required to associate it with a private yahoo email account.

In essence, if you’re the business and need to reset a password for a service, nowadays, most services require you to click on their reset password link, however, this only works if you have control of the account.

If the user leaves and/or is fired, the business has no control over the email account. The account is owned by the associated private Yahoo email account. Yahoo gives no control to the business to change the password for that email account under their business domain name. Yahoo only allows a business to create and/or delete the email accounts.

Well since the IT guy had created everything for the IT services using his email account, once he was released, the business could not change the password on the employees account. In turn, they lost any and all needed information to know how to handle all the services the IT guy had implemented.

In Summary, This situation is a bad business practice. Businesses need to realize that by giving an employee so much power they also need a way to take back the power, if and when they need to deal with a malicious ex-employee.

Yahoo, I hope you see this post, businesses need to own all related physical and digital materials that are required for the business to operate. Email accounts under a business domain name belong to that business not an individual.

Another lesson for businesses here is that sometimes it is easier dealing with a third party when it comes to IT services. At Wurlwind Solutions we understand businesses and also make sure the business feels in control always. If you are business feeling a little throated by an employee you cannot let go due to them holding your information hostage, call us and we can help. 305-359-5391

#YahooSmallBusinessEmail #ITsupport #businessITservices #BusinessEmail

Cloud Services Has Been Launched

Managed Server Service Solutions and Cloud Services

Wurlwind Solutions has launched its’ new Cloud Hosting services which are vCloud Powered. Through our Cloud Services customers can get cost-effective managed cloud IT server resources on demand.
In today’s business market we realize technology has continued evolving. Our company made a decision to implement a Cloud Solution that can support small, medium and large businesses. Wurlwind has partnered with EarthLink and VMware to implement a solution that could support any level of business.
Many small and medium businesses are turning to cloud computing. With Wurlwind’s Cloud Services companies will Maximizing ROI, maintaining core business focus and expand their innovation. Our cloud services will also allow businesses to meet changing business needs, automatically implement the best security to their environments and achieve compliance in their business industry; not to mention eliminate staff turnover.

Managed Server Solutions and Cloud ServicesOur new cloud solution is certified and has multiple data centers to allow multi-point redundancy replicating data across the various locations to minimize performance issues and increase scalability.

Through Wurlwind you get 24/7/365 support for your cloud services. Call us today for a FREE consultation on how to implement a business virtual server environment and/or create redundant solutions to keep your business running. Our cloud solution comes with a 99.99% up-time guarantee.
We will soon be updating our website to better illustrate all the benefits and costs for Cloud Services. If you need a solution today, don’t worry, we are ready to help you implement a solution.