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Technical services for business. Solutions offering IT Support to companies.

 

Businesses Should Not Use Yahoo Small Business Email Services

I don’t often talk about the big guys on the internet, so when I do you know it must be bad!

We recently acquired a new IT Support customer which unfortunately had to deal with letting their internal IT guy go. To their surprise, they did not realize how much power he held by not letting anyone know any passwords for their network nor their IT related services.

Upon starting with the client we found they were using Yahoo Small Business Email services. We contacted Yahoo to explain the situation and we were able to get enough information to at least take control of their domain name and email administration. Here’s where it goes downhill…

Although we were able to take administrative control of the Yahoo admin account and were able to access the control panel, we could not do anything with the individual email accounts that were created under their business domain name. Yahoo only allows you to send an invitation to a new user which they in turn create an account and are required to associate it with a private yahoo email account.

In essence, if you’re the business and need to reset a password for a service, nowadays, most services require you to click on their reset password link, however, this only works if you have control of the account.

If the user leaves and/or is fired, the business has no control over the email account. The account is owned by the associated private Yahoo email account. Yahoo gives no control to the business to change the password for that email account under their business domain name. Yahoo only allows a business to create and/or delete the email accounts.

Well since the IT guy had created everything for the IT services using his email account, once he was released, the business could not change the password on the employees account. In turn, they lost any and all needed information to know how to handle all the services the IT guy had implemented.

In Summary, This situation is a bad business practice. Businesses need to realize that by giving an employee so much power they also need a way to take back the power, if and when they need to deal with a malicious ex-employee.

Yahoo, I hope you see this post, businesses need to own all related physical and digital materials that are required for the business to operate. Email accounts under a business domain name belong to that business not an individual.

Another lesson for businesses here is that sometimes it is easier dealing with a third party when it comes to IT services. At Wurlwind Solutions we understand businesses and also make sure the business feels in control always. If you are business feeling a little throated by an employee you cannot let go due to them holding your information hostage, call us and we can help. 305-359-5391

#YahooSmallBusinessEmail #ITsupport #businessITservices #BusinessEmail

Technology is Evolving Rapidly Stay Up-To-Date!

Full Service Computer and Business Solutions

Did you know Microsoft will soon no longer be releasing newer versions of Microsoft Exchange. Microsoft is evolving to a cloud based Exchange solution. Internet providers are evolving to larger bandwidth solutions to better handle today’s’ need for continual streaming and cloud connectivity. Internet carriers are changing their game plans and rather than focusing on phone and internet connections only, they are now offering high-end server cloud solutions.
These are just some of the things businesses today need to deal with. At WURLWIND Solutions we stay on top of the changes technology providers are implementing. Let us assist you in implementing, managing and supporting your business technology. Allow us to focus on your technology so that you can stay focused on your business.

Call us today at 305-359-5391 and explore on how to grow and maintain your business with the right technology. You know your business, we know the technology needed.

#technology #ITsupport #techsupport

Top 10 Reasons Why You Need Online Remote Backup

10- You don’t have a strategy to backup your desktop, laptops and servers
9- You need a reliable offsite backup solution that really works.
8- You don’t have time to try and figure-out an in-house solution.
7- You just aren’t willing to compromise security for convenience.
6- You need a backup solution that you don’t need to monitor constantly.
5- Your IT staff and budget are already overextended.
4- You don’t want to pay for something your not using.
3- You are concerned about natural disasters.
2- You are over the headaches that come with backing up remote locations and branch offices.
1- Your IT budget is limited and a simple payment plan is easier to cover right now!Call WURLWIND Solutions today and let us take the worry of backup away from you. Our IT Support teams are experienced in technology and business practices!
http://www.wurlwindsolutions.com/support-services/

Windows XP User Support Alert

Microsoft will stop adding security updates for Windows XP in 2-months!

If you are running Windows XP it’s time to update. Machines running Windows XP will be vulnerable to hackers / attackers.
The last XP security update will be in April 2014. Stop procrastinating and update your PC today!
WURLWIND Solutions can help you avoid being targeted by attackers by updating your machines.

Call us today for all your IT Support needs at 305-359-5391.

Wurlwind Solutions is an experienced IT Services and Solutions provider for business. We are a full service technology company offering IT Support, Network Support, Server Support as well as digital services for web development, SEO/ SEM services, hosting and app development.

Get the Right IT Support Today!

Start your New Years off to a great start by making sure your company has the right technology and IT Support Team! Call us for a no obligation assessment of your business technology, IT Support needs and how we can help.

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Wurlwind Solutions IT Business Model

Wurlwind Solutions is a full IT solutions and computer services company.

Many time we find ourselves trying to better explain ourselves to potential customers, current customers and even friends. In this article, we thought it best to break-down the various IT areas Wurlwind supports.

1. IT Support

We provide IT support to businesses ranging from 5-150 employees.

We install, maintain and fix computers, servers and networks. Wurlwind has a tech services help desk system that tracks each ticket received and then assigned to a dedicated technician Miami.There are various levels of IT support. Wurlwind Solutions handles desktop computer support, server support and network support.

  • Desktop Support handles a customers computer and/or laptop as well as locally installed software.

  • Server Support handles the technical support of servers as well as locally installed software and services like email, active directory, SQL to name a few.

  • Network Support handles all the network connected components like network switches, firewalls, routers, wireless access points.

2. Web Design and collateral

We design websites for clients as well as perform ongoing management of the website updates if requested by customer. We design marketing piece to use for collateral like magazines, flyers, ads, digital banners…

3. SEO and Internet Marketing

We can create and manage a company’s social presence online (i.e.: FaceBook, Twitter, YouTube, Directories, GooglePlus…). We can setup and manage a companies blog as well as press releases. When we setup the social presence, we fully design and create a company’s brand throughout their entire online presence.

4. Hosting Solutions

We cater to many levels of hosting solutions. Wurlwind hosts websites as well as dedicated servers for cloud type dedicated hosting solutions for email, applications and other required client hosting solutions.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact UsOnline

Implement Proper IT Support Services

At Wurlwind we know IT Support

Wurlwind Solutions knows as a business owner, you need your computers, servers, network, and all related IT equipment running properly at all times. It is important to protect data by incorporating proper backups and security solutions. Wurlwind’s Miami IT Services team pays close attention to detail, and  are committed to delivering a fully functional IT infrastructure. Our experienced IT Support technicians are trained to manage your office computers, network, server maintenance, wireless network connectivity, and all other areas of the technology infrastructure. Additionally, we offer custom Managed IT Services (YBS) Yearly Business Subscriptions creating a proactive IT Services in your company, and allowing us to remotely monitor and maintain a companies entire network. We offer IT Consulting services to help you make better technology decisions as your business grows. Wurlwind Solutions – the right choice for IT support in Miami. Wurlwind Solutions is a Miami IT support company, trusted by businesses throughout South Florida. If you’re having any kind of networking, server, or workstation related IT issues, contact Wurlwind Solutions and know your technology is handled properly.

Tech Support Services in South Florida

WURLWIND Solutions provides IT support and technology services to companies in various business industries. IT support experts in the commercial real estate, aviation (aerospace), research, investment securities, construction, residential real estate as well as other industries requiring skilled IT technicians.

Most medium sized companies use a combination of third party and proprietary software to run the company. At WURLWIND we understand many software platforms in various industries. Our IT knowledge allow companies to make proper technical decisions on running the business.

WURLWIND is known commercial and residential real estate industries for managing such software as MRI, YARDI and others. likewise in Aviation, companies know us best for supporting Pentagon 2000, Quick Aviation as well as other MRO and parts management systems. WURLWIND understands bar coding, virtual warehouses, pick lists…

Others may require simpler software like QuickBooks for example.

At WURLWIND Solutions we know business and how to best support the business network and computers.

Call us today for a free evaluation of your companies IT support needs.

In Miami: 1-305-359-5391 or toll free: 1-866-907-6161

Yearly Business Subscription Additional Benefits

Through virtual monitoring of your systems, we can help identify and proactively correct issues before they cause problems on a larger scale. All YBS service support plans include standard remote support and can be upgraded to handle standard PC related network issues, system updates/patches, and performance optimization. Talk with your WURLWIND representative and we will create a plan that fits your business today and makes sure you are prepared for tomorrow.

Benefits of Becoming a Yearly Business Subscriber (YBS) for IT Support

  • You get a customized Client Portal to track your open tickets status and view the history of completed tickets.
  • You get the benefit of Flat Fee pricing when an on-site support technician is required.
  • Ability to connect to a Support Technician instantly!
  • Tier Discounts
  • Quarterly On-Site Hardware Preventive Maintenance and Inspection Visits
  • Hardware Inventory Management Counts/ Audits
  • Account Manager
  • Other incentives and add-ons may be negotiated at time of contract. Online discounted offerings include web hosting, email, shopping carts, galleries, blogs, discussion forums, Internet marketing and construction of your social networking framework…

Customize Your Own Support Package. We offer Flat Fee Plans that fit any Business Budget. Let us demonstrate to you how our YBS member plan can help save your company money!

… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online