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This post will explore the financial performance of your IT investments and particularly when they should start paying for themselves.

Basically, there’s a time line associated with when you should start seeing some sort of financial return, however, most often those returns don’t present themselves in hardcore cash. What does happen is, those investments will enhance other aspects of your business and those efficiencies, in turn, start paying off.

We’ve broken it down into four (4) phases:

Phase I – Technical Proficiency

This is the installation and training period where you and your staff familiarize yourself with the new hardware and/or software. A business can expect a negative return on investment as up-front costs are incurred. During an acquisition stage, money is spent with no immediate rewards.

Phase II – Task Automation

Business owners who want to improve productivity at the task level must focus their vision on technology. Generating forms, word processing and project management can all be improved with the introduction of technology. Modest returns in the ballpark of 10% to 20% can be expected at this phase as basic tasks become automated. Those returns are generally found in better productivity of your workers; they can do more in less time.

Phase III – Improving Business Processes

This is where tactical business vision drives the use of technology. Important processes become automated WITH NO INTENTION of ever reverting back to previous methods. Returns of up to 300% are expected as technology is used for integrating project management, financial systems and providing you current aggregated information.

Phase IV – Transforming Your Business

This is the true “re-engineering” phase and offers almost unlimited returns on information technology investment. Businesses attempt to eliminate unnecessary tasks and implement just-in-time scheduling, joint marketing partnerships and seamless integration with suppliers and customers.In essence, you are FUTURIZING YOUR BUSINESS with technology.

WURLWIND Solutions can help you transform the way your business operates by showing you where you business stands in the technology ROI spectrum. We’ll work with you in any of the above phases but more importantly our goal is to get you moving from one phase to the next so your business can begin to transform itself into a lean machine.

Date of posting:      December 15, 2009

Position:                   Administrative Assistant

Location:                   444 Brickell Avenue, Suite 335 Miami, FL 33131

Pay structure:         Hourly

Pay Rate:                  $8 – $10 / hr.

Hours:                       8:30am thru 4:30pm

Basic skills & responsibilities:

• Proficient PC skills, familiar with Microsoft Office Suite – Excel, Word, Outlook & PowerPoint
• Rudimentary knowledge of QuickBooks.
• Maintain our social media exposure; Facebook and Twitter pages.
• Proficient web surfer who can compile industry research for various projects.
• Answering the switchboard and various other front reception duties.
• Bilingual candidates preferred.
• Professional appearance.

Your Next Steps

• Submit a PDF or Word version of your resume to scherry@wurlwindsolutions.com
• Include the words ADMINISTRATIVE ASSISTANT in the subject heading of your email.

Through virtual monitoring of your systems, we can help identify and proactively correct issues before they cause problems on a larger scale. All YBS plans include standard remote support and can be upgraded to handle standard PC related network issues, system updates/patches, and performance optimization. Talk with your WURLWIND representative and we will create a plan that fits your business today and makes sure you are prepared for tomorrow.

Benefits of Becoming a Yearly Business Subscriber (YBS)

• You get a customized Client Portal to track your open tickets status and view the history of completed tickets.
• You get the benefit of Flat Fee pricing when an on-site support technician is required.
• Ability to connect to a Support Technician instantly!
• Tier Discounts
• Quarterly On-Site Hardware Preventive Maintenance and Inspection Visits
• Hardware Inventory Management Counts/ Audits
• Account Manager
• Other incentives and add-ons may be negotiated at time of contract. Online discounted offerings include web hosting, email, shopping carts, galleries, blogs, discussion forums, Internet marketing and construction of your social networking framework…

Customize Your Own Support Package. We offer Flat Fee Plans that fit any Business Budget. Let us demonstrate to you how our YBS member plan can help save your company money!

Mistake #1 Assuming hourly rates are cost effective.

In Reality What if the support issue takes all day to resolve? What if the technician has to come back to finish the job?

WURLWIND Solutions has developed Flat Fee pricing for support assistance regardless of the time it take to resolve the problem.

Mistake #2 Assuming that IT Support vendors have the best interests of your business in mind.

In Reality Most Support vendors simply resolve issues without consideration of how to prevent that same issue from recurring again. Why should they worry if you are paying them hourly? WURLWIND Solutions was founded on the premise that technology should provide a return on its investment. Therefore, if we identify an area that can be improved or offer greater user-friendliness, we turn our observations into recommendations right away.

Mistake #3 Assuming all support companies are the same.

In Reality We are all certified the same, however, our extensive practical experiences and knowledge, business acumen and exceptional customer service differentiate us from the others. There are times that some unethical practices of ignoring preventive maintenance opportunities take place. We however, conduct ourselves in an ethical and professional manner.

Additionally, our support team is bilingual so if you have employees who only speak Spanish, we have everyone covered.

Mistake #4 Assuming that if you pay more, you get more.

In Reality Just because one vendor might cost less than your current provider doesn’t mean you’re your service quality will suffer.

With all of the technological advancements, Information Technology has to have evolved to be more cost-effective and efficient.

Mistake #5 Assuming you can have your in-house IT department handle all of your technology and digital media needs.

In Reality The costs associated with in-house support exceed out-sourced support services and your in-house team wouldn’t have the time to keep abreast of all new IT enhancements to build you a stronger, safer digital environment.

Our Yearly Business Subscriber Plans offer our clients virtual and on-site support.

Learn more about Yearly Business Subscriptions.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

This document and all of its’ content are created and owned by WURLWINDsolutions.com (WURLWIND Solutions).

Copyright 2009 WURLWINDsolutions.com

WURLWIND Solutions (WURLWINDsolutions.com) is currently moving to its’ new facility located in  Miami on Brickell Avenue. The location is key to the growth and efficiency of WURLWIND.

Rivergate Plaza - 444 Brickell Ave., Suite 335, Miami, FL 33131

WURLWIND has decided this location will allow the quickest access to their Miami clients. Internet connectivity and redunacy were other reasons for choosing the location. WURLWIND will be building a new server hosting farm. The location will be connected with over 100 megabytes of underground internet fiber, Battery Backup System and generator system.

WURLWIND will be hosting a Launch Luncheon for local current and prospective clients followed by an afterhours social event!

Contact Us for more information at info@wurlwindsolutions.com and to be added to our invitation list. 

WURLWIND Solutions  plans on having hosting services from its new location as early as the end of July. 

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

WURLWIND is all about “R.O.I. on I.T.”. Get your Return On your Investments with WURLWIND Solutions. We will stabilize your IT costs and we guarantee our services unlike other standard support companies.

We emphasize to our clients, that the proper use of these tools is more important than the tool itself. So WURLWIND works carefully to suggest technologies that enhance your business and brand awareness.

WURLWIND offers that mixture of virtual support and on-site human support that keeps your company operating at peak efficiency and resolving issues faster than ever before. WURLWIND has maintained 100% of our support clients and the reason is …

…we are dedicated to serving our customers and helping them build their business.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

Wurlwindsolutions.com launches www.DoubleThinkPost.com an Internet Newspaper with the functionality of a blog.