Mistake #1 Assuming hourly rates are cost effective.

In Reality What if the support issue takes all day to resolve? What if the technician has to come back to finish the job?

WURLWIND Solutions has developed Flat Fee pricing for support assistance regardless of the time it take to resolve the problem.

Mistake #2 Assuming that IT Support vendors have the best interests of your business in mind.

In Reality Most Support vendors simply resolve issues without consideration of how to prevent that same issue from recurring again. Why should they worry if you are paying them hourly? WURLWIND Solutions was founded on the premise that technology should provide a return on its investment. Therefore, if we identify an area that can be improved or offer greater user-friendliness, we turn our observations into recommendations right away.

Mistake #3 Assuming all support companies are the same.

In Reality We are all certified the same, however, our extensive practical experiences and knowledge, business acumen and exceptional customer service differentiate us from the others. There are times that some unethical practices of ignoring preventive maintenance opportunities take place. We however, conduct ourselves in an ethical and professional manner.

Additionally, our support team is bilingual so if you have employees who only speak Spanish, we have everyone covered.

Mistake #4 Assuming that if you pay more, you get more.

In Reality Just because one vendor might cost less than your current provider doesn’t mean you’re your service quality will suffer.

With all of the technological advancements, Information Technology has to have evolved to be more cost-effective and efficient.

Mistake #5 Assuming you can have your in-house IT department handle all of your technology and digital media needs.

In Reality The costs associated with in-house support exceed out-sourced support services and your in-house team wouldn’t have the time to keep abreast of all new IT enhancements to build you a stronger, safer digital environment.

Our Yearly Business Subscriber Plans offer our clients virtual and on-site support.

Learn more about Yearly Business Subscriptions.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.
You’ll see the difference.
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