Standard Support

WURLWIND has you covered.

Support is WURLWIND Solutions’ niche in the technology market. Our expertise in supporting today’s technology has been tested with a 100% client validation. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.

We recognize that not everyone has the time or resources to devote to PC installations, cabling and mobile technology developments. With our support and integration services, companies get on-site installation, support and software upgrade services. We know a small company’s needs are different from a company with 50+ workstations. WURLWIND Solutions offers multiple levels of maintenance and support which can be customized to the exact type of coverage a company needs.

We offer pre-paid hourly support contracts where the customer weighs in on the project or level of expertise required. These services are billed based on the expertise of the engineer or the technical requirements of the project.

WURLWIND Solutions offers fixed rate Network Support Agreements to handle network administration, capacity management, operating system/anti-virus update and any other required support.

Staff Supplement
We supplement your current staff with the technical expertise required on a short-term or permanent basis.

Help Desk
WURLWIND can act as a help desk for traditional or proprietary applications. We open, track, and close tickets related to support or other areas in your business requiring this type of service.