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IT Support Miami

Wurlwind Solutions is located in Miami, Florida. We provide IT Support to local companies in South Florida. Our IT Support staff provides Technical Support to businesses in Miami Dade, Broward and Monroe counties in South Florida.

WURLWIND has your IT Support Miami Business Requirements Covered.

IT Support is WURLWIND Solutions’ niche in the Miami’s technology market. We support customers using a variety of managed services from hourly billing of IT Support to Support Plans for Computers and Servers using our Yearly Business Subscriptions (YBS) with flat fee monthly pricing.

Our Technical Team support clients by on-site support and remote support. Our IT Solutions are built to grow with your company. Whether you need a support technician once a month, weekly or even full-time. Through Wurlwind Solutions you can support your entire technology infrastructure.


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WURLWIND Solutions Technical IT Support Services

Business Technology IT Support Solutions offering tech support, development and web site designs for the South Florida (Miami Dade, Broward and Monroe)

Wurlwind Solutions offers a full line of on-site and remote support solutions to companies in Miami and its’ surrounding areas. Local IT Support FL Services computer support Miami team also providing network support, server support as well as business application support. Other services include web design, branding, online marketing in addition to custom hosting solutions for business.

Call our IT Support Miami office

You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online for IT company services in Miami. Let our computer support Miami team keep your computers running properly.

Standard IT Support

WURLWIND has your IT Support requirements covered.

IT Support is WURLWIND Solutions’ niche in the technology market. Our expertise in IT technical support has been tested with a 100% client validation. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.WURLWIND Solutions Business IT Support Services

We recognize that not everyone has the time or resources to devote to PC installations, network setups and mobile technology developments. With our tech support and integration services, companies get on-site installation, support and software upgrade services. We know a small company’s needs are different from a company with 50+ workstations. WURLWIND Solutions offers multiple levels of maintenance and tech support which can be customized to the exact type of coverage a company needs.

We offer pre-paid hourly IT support contracts where the customer weighs in on the project or level of expertise required. These services are billed based on the expertise of the technical engineer or the technical requirements of the project. Our on-site tech support service area spans from the center of Miami, Florida. We cover from the Upper Key of FL to West Palm Bech, FL.

WURLWIND Solutions offers fixed rate IT Network Support Agreements to handle technical network administration, capacity management, operating system/anti-virus update and any other required support.

Technical Staff Supplement
We supplement your current staff with the technical support expertise required on a short-term or permanent basis.

Help Desk
WURLWIND can act as a help desk for traditional or proprietary applications. We open, track, and close tickets related to IT support or other areas in your business requiring this type of service.

 

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

Yearly Business Subscription Additional Benefits

Through virtual monitoring of your systems, we can help identify and proactively correct issues before they cause problems on a larger scale. All YBS service support plans include standard remote support and can be upgraded to handle standard PC related network issues, system updates/patches, and performance optimization. Talk with your WURLWIND representative and we will create a plan that fits your business today and makes sure you are prepared for tomorrow.

Benefits of Becoming a Yearly Business Subscriber (YBS) for IT Support

  • You get a customized Client Portal to track your open tickets status and view the history of completed tickets.
  • You get the benefit of Flat Fee pricing when an on-site support technician is required.
  • Ability to connect to a Support Technician instantly!
  • Tier Discounts
  • Quarterly On-Site Hardware Preventive Maintenance and Inspection Visits
  • Hardware Inventory Management Counts/ Audits
  • Account Manager
  • Other incentives and add-ons may be negotiated at time of contract. Online discounted offerings include web hosting, email, shopping carts, galleries, blogs, discussion forums, Internet marketing and construction of your social networking framework…

Customize Your Own Support Package. We offer Flat Fee Plans that fit any Business Budget. Let us demonstrate to you how our YBS member plan can help save your company money!

… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

Development Services

WURLWIND Solutions defines development services as a core offering that consists of strategy, design and technology. These three competencies allow us to provide end-to-end solutions for clients at various stages of their growth.

WURLWIND development bulbWeb Design and Collateral Services

Creating a fully integrated appearance means that print materials should reflect web content and vice versa. Since WURLWIND is involved in the Internet side of your business, it only made sense to offer our clients our services in the design/print arena. Remember, your IT investment should save or make you money. By reducing the number of vendors your company deals with, you will be reducing costs; some tangible and others intangible.

Web, Internet and Intranet Services

Well-designed sites help clients attract new interest in their products and develop stronger relationships with their core customers. When compared to more traditional methods of promotion such as print, a website can prove a far more cost-effective source for prospective leads. We also cater to new businesses by providing Internet Consultation and Web Design for those seeking to launch their first website. For businesses that have already launched their sites, we can perform major upgrades or completely redevelop their online presence. For larger businesses, we create sites for brand extensions or build Intranet sites to provide staff a secure online community.

E-Commerce and Enterprise-Wide Applications

WURLWIND provides technical solutions that incorporate consulting, system design, integration and development of custom e-commerce and enterprise-wide applications. Our goal is to provide your business with technological solutions that generate revenue and enhance customer WURLWIND Solutions Coderetention. Receiving, reconciling and making payments online in a timely manner is the lifeline of many businesses. WURLWIND implements these projects with the security and stability needed so you can concentrate on growing your business.

Application and Database Development

WURLWIND Solutions has expertise developing enterprise-wide applications.

The key to creating an effective application is having a thorough understanding of the fundamentals of your business. We take the final user into consideration, whether that is the customer or customer service representative. This establishes the correct framework and implementation of comprehensive and appropriate rule sets.

Project Management

From concept to execution, we carry out your associated projects with utmost care and efficiency, keeping you in the loop throughout each milestone. In effect, we join your team for the duration of the assignment. In addition to working on projects with your staff, our engineers can manage timelines and participate in the vendor selection process. Our team can assist with technical business writing to illustrate a company’s objectives. Many times diagrams and flowcharts are needed to properly understand a project.

WURLWIND Solutions… The only choice for IT support.

We offer no charge initial consultations and on-site demonstrations.

You’ll see the difference.

305.359.5391 Main – 866.907.6161 Toll Free

Or Contact Us Online

Remote IT Support Services

Did you know that 9 out of 10 IT support calls can be fixed remotely without

the need of waiting for a technician?

Even your Network needs a guardian angel once and a while.

Bundled with our Yearly Business Subscription (YBS) Plans your company can now accurately forecast and budget your IT support costs.

Remote Service Plans

Companies will benefit using one of our Remote Services Plans. These plans are tailored to fit a companys’ needs by offering various levels of support and FLAT FEE SUBSCRIPTION PRICING.

With one of our tech support plans, your company will know your costs every month and feel secure that all support needs are covered!

One Mississippi, two Mississippi…

Get on-demand IT remote support without the wait. Since you are connected to a network or the Internet, our support team can connect to you promptly.

Even if the employee is traveling! Every minute an employee waits for support to arrive, time and money are lost.

Technicians see what the user sees instantly. With our Remote Support Plan you will reduce cost and become more efficient since support is provided in a timely manner. It is quicker and easier for technicians to resolve support issues by seeing them rather than having the user try to describe what they see on their screen.

Frequently, technicians come to a workstation and just fix the problem and leave. This is usually the case in 50% of the issues. Now, your employees get a mini online tutorial so they can watch what is being done. Often, many of your support tickets are simply training issues and not actually a software or hardware problem.

WURLWIND reviews the frequency in which Technical Support is contacted and reports back to management about whether the frequency of tickets can be resolved with improved technology or enhanced training.

Employees Should Always Be Learning

When an employee’s problem is a training issue, what do you do?

With our technology, technicians are able to perform on-screen highlights and markups. Everything being done by the technician remotely will be displayed on the users screen. This way an employee learns without realizing it!

With our Remote Support Plan, your company will streamline the support process, allowing technicians and users to focus on solving the problem rather than trying to describe the screens they are looking at.

Communication and drawing tools allow technicians to instantly show users when the problem is a simple user issue. With our shared desktop visibility and communication tool, support technicians provide a higher standard of support while significantly reducing wait time.

Down time is lost money. Remember our goal, HELPING YOU MAKE MONEY FROM YOUR IT INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.

WURLWIND Solutions… The only choice for IT support.

We offer no charge initial consultations and on-site demonstrations.

You’ll see the difference.

305.359.5391 Main

866.907.6161 Toll Free

Or Contact Us Online

Get IT Support in Miami for Companies

Contact

Contact WURLWIND Solutions today and we can discuss how to implement a total IT solution for computer and network support needs. We understand that companies follow a process when evaluating and selecting an IT vendor. At WURLWIND, we look forward to answering any additional questions you might have as we know your business has distinct technical needs and requirements. We’ll do everything in our power to help you through this tech evaluation process, so you’ll witness first-hand, that WURLWIND Solutions is the only choice for your computer and network tech support needs.

Start building your total IT support solution today by dialing 1-866-907-6161.

We’ve provided some email addresses so you can send us a message for additional customer support. However, if you prefer, complete the four fields below and our Sales Department will promptly reply.

Contact Information

Address : 12279 SW 129th CT, Miami, Florida 33186

General Email : Technical Information Contact

IT Support Email : Contact IT Support

Local Phone : 305.359.5391

Toll Free : 866.907.6161

Hablamos Español

We look forward to hearing from you.                       Anticipamos la oportunidad de hablar con ustedes.

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Because you deserve the right IT SUPPORT!

Yearly Business Subscriptions

Simply put…

With a Yearly Business Subscription you make a flat fee monthly payment for your defined scope of technical support coverage. It’s  the practical option to the traditional IT and Managed Support model.

How does this help my business you ask?

The answer is best illustrated in a comparative study of computer support and repair models. In this study, we will use a fictional character, Charlie, as the traditional IT Support representative.

Traditional IT Support versus Flat Fee IT Support Services Plans

In addition to flat fee pricing, you partner with a company that knows about serving customers. Our Team has a passion for setting the standard for customer service. We move quickly, we do whatever it takes and we respond in ways our competitors find next to impossible to imitate.

As a YBS Member, you partner with local South Florida technical professionals who understand how to make your information technology investments generate a return on those investments. We’ll share best practices with you and recommend new technologies that could save your business money. In today’s world, business efficiency is really driven by technology. Shouldn’t you partner with a company that can stay current with technology when technology changes so fast?

Being resourceful means using the right resources.

WURLWIND Solutions Yearly Business Subscriptions

The only choice for your Information Technology Support needs.

IT Consulting Services

Need a Team? Or just to say, “Get it done…” ?

Planning your company’s future often requires advice and services from outside companies. WURLWIND Solutions supplies the skills and talent to let your company stay ahead of competitors and increase your profits.

WURLWIND IT Continuity Services  IT Continuity Services

We will inspect and test your current technology and power plan. Provide recommendations and implement the required technical infrastructure to minimize any business down time.

  Network Vulnerability Assessments and Penetration Testing

Network Vulnerability Assessments and Penetration Testing is a requirement for most of today’s businesses. Hackers and Attackers test your network every single day. We can help identify unprotected areas in your technology and make the required changes to improve your network’s security.

Project Management  Project Management

From concept to execution, we will carry out your associated IT projects with utmost care and efficiency.

  Technical Architecture and Development

We provide technical solutions that incorporate IT consulting, system design and technical integration along with development of custom e-commerce and enterprise-wide applications.

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

Common Mistakes People Make When Choosing an IT Support Vendor

Mistake #1 Assuming hourly rates are cost effective.

In Reality What if the support issue takes all day to resolve? What if the technician has to come back to finish the job?

WURLWIND Solutions has developed Flat Fee pricing for support assistance regardless of the time it take to resolve the problem.

Mistake #2 Assuming that IT Support vendors have the best interests of your business in mind.

In Reality Most Support vendors simply resolve issues without consideration of how to prevent that same issue from recurring again. Why should they worry if you are paying them hourly? WURLWIND Solutions was founded on the premise that technology should provide a return on its investment. Therefore, if we identify an area that can be improved or offer greater user-friendliness, we turn our observations into recommendations right away.

Mistake #3 Assuming all support companies are the same.

In Reality We are all certified the same, however, our extensive practical experiences and knowledge, business acumen and exceptional customer service differentiate us from the others. There are times that some unethical practices of ignoring preventive maintenance opportunities take place. We however, conduct ourselves in an ethical and professional manner.

Additionally, our support team is bilingual so if you have employees who only speak Spanish, we have everyone covered.

Mistake #4 Assuming that if you pay more, you get more.

In Reality Just because one vendor might cost less than your current provider doesn’t mean you’re your service quality will suffer.

With all of the technological advancements, Information Technology has to have evolved to be more cost-effective and efficient.

Mistake #5 Assuming you can have your in-house IT department handle all of your technology and digital media needs.

In Reality The costs associated with in-house support exceed out-sourced support services and your in-house team wouldn’t have the time to keep abreast of all new IT enhancements to build you a stronger, safer digital environment.

Our Yearly Business Subscriber Plans offer our clients virtual and on-site support.

Learn more about Yearly Business Subscriptions.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

This document and all of its’ content are created and owned by WURLWINDsolutions.com (WURLWIND Solutions).
Copyright 2009 WURLWINDsolutions.com

WURLWIND Moves To New Facility

WURLWIND Solutions (WURLWINDsolutions.com) is currently moving to its’ new facility located in  Miami on Brickell Avenue. The location is key to the growth and efficiency of WURLWIND.

 

Rivergate Plaza - 444 Brickell Ave., Suite 335, Miami, FL 33131

Rivergate Plaza - 444 Brickell Ave., Suite 335, Miami, FL 33131

WURLWIND has decided this location will allow the quickest access to their Miami clients. Internet connectivity and redunacy were other reasons for choosing the location. WURLWIND will be building a new server hosting farm. The location will be connected with over 100 megabytes of underground internet fiber, Battery Backup System and generator system.

WURLWIND will be hosting a Launch Luncheon for local current and prospective clients followed by an afterhours social event!

Contact Us for more information at info@wurlwindsolutions.com and to be added to our invitation list. 

WURLWIND Solutions  plans on having hosting services from its new location as early as the end of July. 

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online