IT Services Miami
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I don’t often talk about the big guys on the internet, so when I do you know it must be bad!
We recently acquired a new IT Support customer which unfortunately had to deal with letting their internal IT guy go. To their surprise, they did not realize how much power he held by not letting anyone know any passwords for their network nor their IT related services.
Upon starting with the client we found they were using Yahoo Small Business Email services. We contacted Yahoo to explain the situation and we were able to get enough information to at least take control of their domain name and email administration. Here’s where it goes downhill…
Although we were able to take administrative control of the Yahoo admin account and were able to access the control panel, we could not do anything with the individual email accounts that were created under their business domain name. Yahoo only allows you to send an invitation to a new user which they in turn create an account and are required to associate it with a private yahoo email account.
In essence, if you’re the business and need to reset a password for a service, nowadays, most services require you to click on their reset password link, however, this only works if you have control of the account.
If the user leaves and/or is fired, the business has no control over the email account. The account is owned by the associated private Yahoo email account. Yahoo gives no control to the business to change the password for that email account under their business domain name. Yahoo only allows a business to create and/or delete the email accounts.
Well since the IT guy had created everything for the IT services using his email account, once he was released, the business could not change the password on the employees account. In turn, they lost any and all needed information to know how to handle all the services the IT guy had implemented.
In Summary, This situation is a bad business practice. Businesses need to realize that by giving an employee so much power they also need a way to take back the power, if and when they need to deal with a malicious ex-employee.
Yahoo, I hope you see this post, businesses need to own all related physical and digital materials that are required for the business to operate. Email accounts under a business domain name belong to that business not an individual.
Another lesson for businesses here is that sometimes it is easier dealing with a third party when it comes to IT services. At Wurlwind Solutions we understand businesses and also make sure the business feels in control always. If you are business feeling a little throated by an employee you cannot let go due to them holding your information hostage, call us and we can help. 305-359-5391
#YahooSmallBusinessEmail #ITsupport #businessITservices #BusinessEmail
Wurlwind Solutions is located in Miami, Florida. We provide IT Support to local companies in South Florida. Our IT Support staff provides Technical Support to businesses in Miami Dade, Broward and Monroe counties in South Florida.
WURLWIND has your IT Support Miami Business Requirements Covered.
IT Support is WURLWIND Solutions’ niche in the Miami’s technology market. We support customers using a variety of managed services from hourly billing of IT Support to Support Plans for Computers and Servers using our Yearly Business Subscriptions (YBS) with flat fee monthly pricing.
Our Technical Team support clients by on-site support and remote support. Our IT Solutions are built to grow with your company. Whether you need a support technician once a month, weekly or even full-time. Through Wurlwind Solutions you can support your entire technology infrastructure.
Wurlwind Solutions offers a full line of on-site and remote support solutions to companies in Miami and its’ surrounding areas. Local IT Support FL Services computer support Miami team also providing network support, server support as well as business application support. Other services include web design, branding, online marketing in addition to custom hosting solutions for business.
Call our IT Support Miami office
You’ll see the difference.
866.907.6161 Toll Free
Or Contact Us Online for IT company services in Miami. Let our computer support Miami team keep your computers running properly.
Wurlwind Solutions supports Pentagon 2000 implementations.
PENTAGON 2000SQL ERP Systems provides a complete, user-friendly, feature rich and fully integrated environment that supports all of an enterprise’s general business and industry’s specific activities – including accounting and financial reporting. Pentagon 2000 Software provides industry specific solutions catering to the Aerospace, Defense, Electronics, Power Systems, Metals — Raw Materials Trading, Automotive and Heavy Duty Parts.
WURLWIND Solutions provides IT support for companies running on Pentagon 2000. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.
Our tech’s support services and solutions for Pentagon 2000 and can fully handle and/or assist with installations, trouble-shooting and even some tips and tricks.
Pentagon 2000 is either registered trademarks or trademarks of Pentagon 2000 in the United States and/or other countries. Wurlwind Solutions affiliates itself with best of breed technology partners for businesses.
WURLWIND Solutions provides IT support for companies running on Microsoft. Our technical engineers are experts in IT technical support for Microsoft operating systems and applications. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.
Our tech support team can fully handle and/or assist with Microsoft installations, trouble-shooting and even some tips and tricks. The Wurlwind technical staff can support all levels of Microsoft related tasks from viruses to error messages or a slow desktop/ computers and servers.
Let Wurlwind Solutions remove the worries when it comes to activating or installing a new Microsoft product with our IT support experts.
If you are a new business or simply don’t know what technical solution you need in place for your business call Wurlwind Solutions today! Let our technology experts help you find the perfect fit.
Microsoft is either registered trademarks or trademarks of the Microsoft Corporation in the United States and/or other countries. Wurlwind Solutions affiliates itself with best of breed technology partners for businesses.
8- You don’t have time to try and figure-out an in-house solution.
7- You just aren’t willing to compromise security for convenience.
6- You need a backup solution that you don’t need to monitor constantly.
5- Your IT staff and budget are already overextended.
4- You don’t want to pay for something your not using.
3- You are concerned about natural disasters.
2- You are over the headaches that come with backing up remote locations and branch offices.
1- Your IT budget is limited and a simple payment plan is easier to cover right now!Call WURLWIND Solutions today and let us take the worry of backup away from you. Our IT Support teams are experienced in technology and business practices!
Microsoft will stop adding security updates for Windows XP in 2-months!
If you are running Windows XP it’s time to update. Machines running Windows XP will be vulnerable to hackers / attackers.
The last XP security update will be in April 2014. Stop procrastinating and update your PC today!
WURLWIND Solutions can help you avoid being targeted by attackers by updating your machines.
Call us today for all your IT Support needs at 305-359-5391.
Wurlwind Solutions is an experienced IT Services and Solutions provider for business. We are a full service technology company offering IT Support, Network Support, Server Support as well as digital services for web development, SEO/ SEM services, hosting and app development.
Established in 2006, WURLWIND Solutions has been supporting businesses throughout South Florida. Our primary technical IT Help Desk center and operations office is located in Miami. Wurlwind supports businesses in Florida as well as their remote offices that may be located outside of South Florida for their technological and computing requirements.
Our philosophy is simple, “respond quickly, be professional, and fix it right the first time.” We practice this philosophy each day, one service support call at a time because this ensures maximum productivity and high efficiency from our field technicians performing on-site IT Support service.
WURLWIND has the IT technicians, resources and design experience to seamlessly integrate your existing systems with the latest technology so you can march ahead of your competition without missing a step. In today’s fast paced business environment, your technology is a critical component to keeping your organization ahead of the competition.
From a small “peer-to-peer” network to a 500 user network spread over multiple locations, our team of IT Support Specialists can provide systems engineering, end-user training and on-going support to maximize your IT investment dollars.
WURLWIND has your IT Support requirements covered.
IT Support is WURLWIND Solutions’ niche in the technology market. Our expertise in IT technical support has been tested with a 100% client validation. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.
We recognize that not everyone has the time or resources to devote to PC installations, network setups and mobile technology developments. With our tech support and integration services, companies get on-site installation, support and software upgrade services. We know a small company’s needs are different from a company with 50+ workstations. WURLWIND Solutions offers multiple levels of maintenance and tech support which can be customized to the exact type of coverage a company needs.
We offer pre-paid hourly IT support contracts where the customer weighs in on the project or level of expertise required. These services are billed based on the expertise of the technical engineer or the technical requirements of the project. Our on-site tech support service area spans from the center of Miami, Florida. We cover from the Upper Key of FL to West Palm Bech, FL.
WURLWIND Solutions offers fixed rate IT Network Support Agreements to handle technical network administration, capacity management, operating system/anti-virus update and any other required support.
Technical Staff Supplement
We supplement your current staff with the technical support expertise required on a short-term or permanent basis.
WURLWIND can act as a help desk for traditional or proprietary applications. We open, track, and close tickets related to IT support or other areas in your business requiring this type of service.
Call our IT Support Miami office.
You’ll see the difference.
866.907.6161 Toll Free
Or Contact Us Online
Network IT Support Services
Wurlwind is a Network Support Company offering support services for a wide array of routers, firewalls, switches and other network devices. Our network support team has in-depth knowledge of business networks, VPNs and security. We can dispatch Network Support technicians from our Technical support Miami office to go on-site to companies in Dade, Broward and Monroe Florida.
Network Services Tech Monitoring Services
Through WURLWIND Solutions’ network support services, our technicians monitor your network 24/7/365. We define network alert conditions so maintenance and upgrades are handled in a proactive versus reactive manner. This guarantees optimum network performance. Through our YBS Member Support Plans, customers benefit from this service. Click Here to find out about becoming a YBS Member and keep you network services supported.
Wireless Technology Services
Can your business benefit from wireless or mobile technology? If so, then you should evaluate WURLWIND. From Point of Sale (POS) systems to wireless networking to telemetry and transmission of information from satellite locations, you can wrap your entire technology solution up with just one vendor.
Wurlwind Solutions implements and manages network support solutions for wireless grids for business wifi networks. Companies that require large wireless footprints in their facilities can be setup so that employees and clients can be anywhere in the business while keeping the same wireless network connection throughout.
Down time is lost money. Remember our goal, HELPING YOU MAKE MONEY FROM YOUR IT INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.
WURLWIND Solutions… The only choice for IT support.
We offer no charge initial IT consultations and on-site demonstrations.
You’ll see the difference.
Contact our Miami IT Support Center today!
866.907.6161 Toll Free
Or Contact UsOnline