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Standard IT Support

WURLWIND has your IT Support requirements covered.

IT Support is WURLWIND Solutions’ niche in the technology market. Our expertise in IT technical support has been tested with a 100% client validation. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.WURLWIND Solutions Business IT Support Services

We recognize that not everyone has the time or resources to devote to PC installations, network setups and mobile technology developments. With our tech support and integration services, companies get on-site installation, support and software upgrade services. We know a small company’s needs are different from a company with 50+ workstations. WURLWIND Solutions offers multiple levels of maintenance and tech support which can be customized to the exact type of coverage a company needs.

We offer pre-paid hourly IT support contracts where the customer weighs in on the project or level of expertise required. These services are billed based on the expertise of the technical engineer or the technical requirements of the project. Our on-site tech support service area spans from the center of Miami, Florida. We cover from the Upper Key of FL to West Palm Bech, FL.

WURLWIND Solutions offers fixed rate IT Network Support Agreements to handle technical network administration, capacity management, operating system/anti-virus update and any other required support.

Technical Staff Supplement
We supplement your current staff with the technical support expertise required on a short-term or permanent basis.

Help Desk
WURLWIND can act as a help desk for traditional or proprietary applications. We open, track, and close tickets related to IT support or other areas in your business requiring this type of service.

 

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

Network Support Services

Network IT Support Services

Wurlwind is a Network Support Company offering support services for a wide array of routers, firewalls, switches and other network devices. Our network support team has in-depth knowledge of business networks, VPNs and security. We can dispatch Network Support technicians from our Technical support Miami office to go on-site to companies in Dade, Broward and Monroe Florida.

Network Services Tech Monitoring Services

Through WURLWIND Solutions’ network support services, our technicians monitor your network 24/7/365. We define network alert conditions so maintenance and upgrades are handled in a proactive versus reactive manner. This guarantees optimum network performance. Through our YBS Member Support Plans, customers benefit from this service. Click Here to find out about becoming a YBS Member and keep you network services supported.

Wireless Technology Services

Can your business benefit from wireless or mobile technology? If so, then you should evaluate WURLWIND. From Point of Sale (POS) systems to wireless networking to telemetry and transmission of information from satellite locations, you can wrap your entire technology solution up with just one vendor.

Wurlwind Solutions implements and manages network support solutions for wireless grids for business wifi networks. Companies that require large wireless footprints in their facilities can be setup so that employees and clients can be anywhere in the business while keeping the same wireless network connection throughout.

Down time is lost money. Remember our goal, HELPING YOU MAKE MONEY FROM YOUR IT INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial IT consultations and on-site demonstrations.
You’ll see the difference.

Contact our Miami IT Support Center today!
305.359.5391 Main
866.907.6161 Toll Free

Or Contact UsOnline

Business Tech Support and Development Services

Contact

Contact WURLWIND Solutions today and we can discuss how to implement a total IT solution for computer and network support needs. We understand that companies follow a process when evaluating and selecting an IT vendor. At WURLWIND, we look forward to answering any additional questions you might have as we know your business has distinct technical needs and requirements. We’ll do everything in our power to help you through this tech evaluation process, so you’ll witness first-hand, that WURLWIND Solutions is the only choice for your computer and network tech support needs.

Start building your total IT support solution today by dialing 1-866-907-6161.

We’ve provided some email addresses so you can send us a message for additional customer support. However, if you prefer, complete the four fields below and our Sales Department will promptly reply.

Contact Information

Address : 12279 SW 129th CT, Miami, Florida 33186

General Email : Technical Information Contact

IT Support Email : Contact IT Support

Local Phone : 305.359.5391

Toll Free : 866.907.6161

Hablamos Español

We look forward to hearing from you.                       Anticipamos la oportunidad de hablar con ustedes.

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Because you deserve the right IT SUPPORT!

Yearly Business Subscription Additional Benefits

Through virtual monitoring of your systems, we can help identify and proactively correct issues before they cause problems on a larger scale. All YBS service support plans include standard remote support and can be upgraded to handle standard PC related network issues, system updates/patches, and performance optimization. Talk with your WURLWIND representative and we will create a plan that fits your business today and makes sure you are prepared for tomorrow.

Benefits of Becoming a Yearly Business Subscriber (YBS) for IT Support

  • You get a customized Client Portal to track your open tickets status and view the history of completed tickets.
  • You get the benefit of Flat Fee pricing when an on-site support technician is required.
  • Ability to connect to a Support Technician instantly!
  • Tier Discounts
  • Quarterly On-Site Hardware Preventive Maintenance and Inspection Visits
  • Hardware Inventory Management Counts/ Audits
  • Account Manager
  • Other incentives and add-ons may be negotiated at time of contract. Online discounted offerings include web hosting, email, shopping carts, galleries, blogs, discussion forums, Internet marketing and construction of your social networking framework…

Customize Your Own Support Package. We offer Flat Fee Plans that fit any Business Budget. Let us demonstrate to you how our YBS member plan can help save your company money!

… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

Yearly Business Subscriptions

Simply put…

With a Yearly Business Subscription you make a flat fee monthly payment for your defined scope of technical support coverage. It’s  the practical option to the traditional IT and Managed Support model.

How does this help my business you ask?

The answer is best illustrated in a comparative study of computer support and repair models. In this study, we will use a fictional character, Charlie, as the traditional IT Support representative.

Traditional IT Support versus Flat Fee IT Support Services Plans

In addition to flat fee pricing, you partner with a company that knows about serving customers. Our Team has a passion for setting the standard for customer service. We move quickly, we do whatever it takes and we respond in ways our competitors find next to impossible to imitate.

As a YBS Member, you partner with local South Florida technical professionals who understand how to make your information technology investments generate a return on those investments. We’ll share best practices with you and recommend new technologies that could save your business money. In today’s world, business efficiency is really driven by technology. Shouldn’t you partner with a company that can stay current with technology when technology changes so fast?

Being resourceful means using the right resources.

WURLWIND Solutions Yearly Business Subscriptions

The only choice for your Information Technology Support needs.

IT Support Services

Our IT service offerings have been molded by years of customer feedback about what they needed in an Information Technology (I.T.) support company. WURLWIND Solutions has taken this constructive feedback and developed technical IT services that immediately impact your company’s bottom line. Whether you need tech support one a month or daily IT support services, Wurlwind Solutions has an IT support plan to fit your company.

We offer Hourly IT support, pre-paid technical support hours as well as flat-fee IT support plans. Our IT services can be performed either by remote support services or on-site tech services for companies.

Wurlwind Solutions supports companies throughout South Florida for all their on-site IT support needs. We also support clients with remote offices located in other cities and states. Our primary support team prove on-site IT Services to clients located as far South as the Upper Florida Keys to Miami and North to areas like West Palm Beach and Davie.

Onsite Computer Support, Server Support and Proactive Network IT Support

WURLWIND Solutions Business IT Support Services CompanyWe offer traditional on-site tech support to resolve any workstation or network issues to companies sized between 5-150 employees. Wurlwind’s Computer Support Miami IT Services office is centrally located to serve businesses in Miami-Dade, Broward and Monroe counties in South Florida. Our objective is to create an environment where we can support you virtually. This requires on-site visits initially; however, once all systems are in place, you will enjoy the timely resolution virtual support offers. If remote connectivity fails, we will dispatch one of our tech support engineers to go on-site and resolve the technical issues. Our Business Support Subscriber IT Support Service Plans offer our clients virtual and on-site IT support. Learn more about Yearly – Business Support Subscriptions.

Remote Computer Support, Server Support and Tech Support for Networks

We know more and more people have virtual offices and businesses. Some companies are 24/7 and it’s not financially viable to have a body at the office during these times. But what if something goes wrong? We offer virtual technical support specialists to your employees for computer support during normal work hours. When they go home, we stay on the job with your company network 24/7. Clients can get unlimited remote support using one of our flat fee IT support plans.

Technical Support for Business Continuity Services

Down time is lost money. Remember our goal, HELPING YOU MAKE AND POSSIBLY SAVE MONEY THROUGH IT SUPPORT AND IT SERVICE INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.

Call our IT Support Miami – office.
You’ll see the difference.

Get Support from the best IT support services company!
305.359.5391 Main
866.907.6161 Toll Free

Or Contact UsOnline

Online Services

Search Engine Optimization (SEO)

If you already perform SEO on your site then you know the value of optimization. It absolutely means more business.

Those businesses that don’t perform SEO choose not to because they don’t understand how it helps their site, or they can’t afford it, or they don’t know how to introduce it into their organization. At WURLWIND Solutions, we take the mystery out of SEO and we’ll improve your ranking on the various search engines.

If someone searches for your product or service and you don’t appear in the search results, you’ve just lost that prospective customer. If you appear on the first page of the results Google or Bing returns, then you’re chances of getting that customer to visit your site go way up. Now, if your business is listed in the top 5 search results, your chance of click thru goes through the roof.

Ranking high organically is way too important to overlook. In today’s economic environment, standing still implies decline.

Internet Consultation & Strategy

Most of the time businesses have decent web exposure; OK content, nice layouts and mediocre attempts to optimize their site.

In many cases, we find ourselves discussing online strategy and tactics with our clients. Our support team consists of marketing thinkers and technologists. That combination offers a wide spectrum of insight to help make your online exposure more relevant to your visitors.

We understand a core principal about business…you have to always be closing. We believe that this applies to your web site as well. Most designers spend too much time trying to impress you and customers with their design skills and completely forget that the purpose is to try to sell something to someone.

Not us! At WURLWIND, generating sales comes first.

Vulnerability Assessment and Penetration Testing

Often, large companies use outside services to determine if they are adhering to compliance standards such as HIPAA or SOX. Financial institutions regularly employ the services of outside companies to perform a vulnerability assessment or to actually attempt to breach their security to emulate a cyber-attack.

SOHOs and SMBs should focus more on these types of services because with more and more businesses storing information, performing financial transactions online, developing databases and for any business looking for major investment, fortifying your IT investments is becoming more and more critical.

This isn’t an attempt to inform you what you can gain, but rather to let you in on what you can lose.
Get IT Internet Solutions

Domain Registration and DNS Services

Now you no longer need to worry about domain names and renewals. Companies get full control of their domain name(s) allowing you to instantly re-route if required. Domain names can be purchased, DNS services can be managed and if your company sells online, we offer extensive marketing tools and experienced staff to discuss your initiatives.

Business Continuity Services

We will inspect and test your current plan. Provide recommendations and implement the required infrastructure to minimize any business down time. In most of today’s’ companies staying online no longer means only a website and mail server. Most companies are required to keep their data and connectivity online at all times. Through Wurlwindsolutions.com, companies can get all levels of guarantee; from live backups to mirroring your servers to one of our collocation bunkers.

Online backup and archiving services

Using fully encrypted backup software our service can guarantee the return of your business with minimal to no loss of data. Inquire about the various levels available.

Business Tech Support and Development Services

Business Tech Support and Development Service Solutions for Dade, Broward and Monroe

WURLWIND Solutions… The only choice for IT support.

We offer no charge initial consultations and on-site demonstrations.

You’ll see the difference.

305.359.5391 Main – 866.907.6161 Toll Free