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Pentagon 2000 IT Support

Pentagon 2000 Business and Support Partner

Wurlwind Solutions supports Pentagon 2000 implementations.

PENTAGON 2000SQL ERP Systems provides a complete, user-friendly, feature rich and fully integrated environment that supports all of an enterprise’s general business and industry’s specific activities – including accounting and financial reporting. Pentagon 2000 Software provides industry specific solutions catering to the Aerospace, Defense, Electronics, Power Systems, Metals — Raw Materials Trading, Automotive and Heavy Duty Parts.

WURLWIND Solutions provides IT support for companies running on Pentagon 2000. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.

Our tech’s support services and solutions for Pentagon 2000 and can fully handle and/or assist with installations, trouble-shooting and even some tips and tricks.

 

Pentagon 2000 is either registered trademarks or trademarks of Pentagon 2000 in the United States and/or other countries. Wurlwind Solutions affiliates itself with best of breed technology partners for businesses.

 

 

Service Manifesto

Established in 2006, WURLWIND Solutions has been supporting businesses throughout South Florida. Our primary technical IT Help Desk center and operations office is located in Miami. Wurlwind supports businesses in Florida as well as their remote offices that may be located outside of South Florida for their technological and computing requirements.

Our philosophy is simple, “respond quickly, be professional, and fix it right the first time.” We practice this philosophy each day, one service support call at a time because this ensures maximum productivity and high efficiency from our field technicians performing on-site IT Support service.

WURLWIND has the IT technicians, resources and design experience to seamlessly integrate your existing systems with the latest technology so you can march ahead of your competition without missing a step. In today’s fast paced business environment, your technology is a critical component to keeping your organization ahead of the competition.

From a small “peer-to-peer” network to a 500 user network spread over multiple locations, our team of IT Support Specialists can provide systems engineering, end-user training and on-going support to maximize your IT investment dollars.

When do your IT investments start paying off?

This post will explore the financial performance of your IT investments and particularly when they should start paying for themselves.

Basically, there’s a time line associated with when you should start seeing some sort of financial return, however, most often those returns don’t present themselves in hardcore cash. What does happen is, those information technology investments will enhance other aspects of your business and those efficiencies, in turn, start paying off.

We’ve broken it down into four (4) phases:

Phase I – Technical Proficiency

This is the installation and training period where you and your staff familiarize yourself with the new hardware and/or software. A business can expect a negative return on investment as up-front costs are incurred. During an acquisition stage, money is spent with no immediate rewards.

Phase II – Task Automation

Business owners who want to improve productivity at the task level must focus their vision on technology. Generating forms, word processing and project management can all be improved with the introduction of technology solutions. Modest returns in the ballpark of 10% to 20% can be expected at this phase as basic tasks become automated. Those returns are generally found in better productivity of your workers; they can do more in less time.

Phase III – Improving Business Processes

This is where tactical business vision drives the use of technology. Important processes become automated WITH NO INTENTION of ever reverting back to previous methods. Returns of up to 300% are expected as technology is used for integrating project management, financial systems and providing you current aggregated information.

Phase IV – Transforming Your Business

This is the true “re-engineering” phase and offers almost unlimited returns on information technology investment. Businesses attempt to eliminate unnecessary tasks and implement just-in-time scheduling, joint marketing partnerships and seamless integration with suppliers and customers.In essence, you are FUTURIZING YOUR BUSINESS with technology.

WURLWIND Solutions IT Consulting Services and Solutions can help you transform the way your business operates by showing you where you business stands in the technology ROI spectrum. We’ll work with you in any of the above phases but more importantly our goal is to get you moving from one phase to the next so your business can begin to transform itself into a lean machine.

Development Services

WURLWIND Solutions defines development services as a core offering that consists of strategy, design and technology. These three competencies allow us to provide end-to-end solutions for clients at various stages of their growth.

WURLWIND development bulbWeb Design and Collateral Services

Creating a fully integrated appearance means that print materials should reflect web content and vice versa. Since WURLWIND is involved in the Internet side of your business, it only made sense to offer our clients our services in the design/print arena. Remember, your IT investment should save or make you money. By reducing the number of vendors your company deals with, you will be reducing costs; some tangible and others intangible.

Web, Internet and Intranet Services

Well-designed sites help clients attract new interest in their products and develop stronger relationships with their core customers. When compared to more traditional methods of promotion such as print, a website can prove a far more cost-effective source for prospective leads. We also cater to new businesses by providing Internet Consultation and Web Design for those seeking to launch their first website. For businesses that have already launched their sites, we can perform major upgrades or completely redevelop their online presence. For larger businesses, we create sites for brand extensions or build Intranet sites to provide staff a secure online community.

E-Commerce and Enterprise-Wide Applications

WURLWIND provides technical solutions that incorporate consulting, system design, integration and development of custom e-commerce and enterprise-wide applications. Our goal is to provide your business with technological solutions that generate revenue and enhance customer WURLWIND Solutions Coderetention. Receiving, reconciling and making payments online in a timely manner is the lifeline of many businesses. WURLWIND implements these projects with the security and stability needed so you can concentrate on growing your business.

Application and Database Development

WURLWIND Solutions has expertise developing enterprise-wide applications.

The key to creating an effective application is having a thorough understanding of the fundamentals of your business. We take the final user into consideration, whether that is the customer or customer service representative. This establishes the correct framework and implementation of comprehensive and appropriate rule sets.

Project Management

From concept to execution, we carry out your associated projects with utmost care and efficiency, keeping you in the loop throughout each milestone. In effect, we join your team for the duration of the assignment. In addition to working on projects with your staff, our engineers can manage timelines and participate in the vendor selection process. Our team can assist with technical business writing to illustrate a company’s objectives. Many times diagrams and flowcharts are needed to properly understand a project.

WURLWIND Solutions… The only choice for IT support.

We offer no charge initial consultations and on-site demonstrations.

You’ll see the difference.

305.359.5391 Main – 866.907.6161 Toll Free

Or Contact Us Online

Yearly Business Subscriptions

Simply put…

With a Yearly Business Subscription you make a flat fee monthly payment for your defined scope of technical support coverage. It’s  the practical option to the traditional IT and Managed Support model.

How does this help my business you ask?

The answer is best illustrated in a comparative study of computer support and repair models. In this study, we will use a fictional character, Charlie, as the traditional IT Support representative.

Traditional IT Support versus Flat Fee IT Support Services Plans

In addition to flat fee pricing, you partner with a company that knows about serving customers. Our Team has a passion for setting the standard for customer service. We move quickly, we do whatever it takes and we respond in ways our competitors find next to impossible to imitate.

As a YBS Member, you partner with local South Florida technical professionals who understand how to make your information technology investments generate a return on those investments. We’ll share best practices with you and recommend new technologies that could save your business money. In today’s world, business efficiency is really driven by technology. Shouldn’t you partner with a company that can stay current with technology when technology changes so fast?

Being resourceful means using the right resources.

WURLWIND Solutions Yearly Business Subscriptions

The only choice for your Information Technology Support needs.

Project Management

Planning your company’s future often requires advice and services from outside firms. Companies like WURLWIND Solutions can supply the tools and talent that let you stay ahead and increase your profits.

WURLWIND Solutions efficiently supplements your internal resources with IT personnel who work with your team to achieve the results your business needs.

We provide individuals who have proven accomplishments and considerable industry experience in developing and supporting information systems on a wide range of platforms.

Whatever the combination of technical, business and interpersonal skills you need, and no matter how difficult your requirements, we will provide people with the skills you need.

Because our Support Technicians have strong IT backgrounds themselves in such fields as IT management, software development and systems consulting therefore they can step in and immediately handle whatever work you need completed.

To stay competitive in today’s environment, companies need the right mix of contracted and full-time professional who can collaborate together. This approach protects the jobs of full-time employees and helps avoid expensive new-hire training. This is known as strategic staffing and is a cost effective way to have specific skill sets available for projects.

WURLWIND Solutions. Providing resourceful people with the right resources.

Business Tech Support and Development Services

Business Tech Support and Development Service Solutions for Dade, Broward and Monroe

WURLWIND Solutions… The only choice for IT support.

We offer no charge initial consultations and on-site demonstrations.

You’ll see the difference.

305.359.5391 Main

866.907.6161 Toll Free

Contact Us Or Online

IT Consulting Services

Need a Team? Or just to say, “Get it done…” ?

Planning your company’s future often requires advice and services from outside companies. WURLWIND Solutions supplies the skills and talent to let your company stay ahead of competitors and increase your profits.

WURLWIND IT Continuity Services  IT Continuity Services

We will inspect and test your current technology and power plan. Provide recommendations and implement the required technical infrastructure to minimize any business down time.

  Network Vulnerability Assessments and Penetration Testing

Network Vulnerability Assessments and Penetration Testing is a requirement for most of today’s businesses. Hackers and Attackers test your network every single day. We can help identify unprotected areas in your technology and make the required changes to improve your network’s security.

Project Management  Project Management

From concept to execution, we will carry out your associated IT projects with utmost care and efficiency.

  Technical Architecture and Development

We provide technical solutions that incorporate IT consulting, system design and technical integration along with development of custom e-commerce and enterprise-wide applications.

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

R.O.I. on I.T. Unveiled

We are assuming that you invested in your IT operations thinking that technology will make your business more efficient; therefore, you’d see a difference in your bottom line. Close?

The business contribution WURLWIND Solutions makes to your company is the ability to support your business processes and manage your business IT service at your required performance levels. The financial profit is the ability to manage the cost of service in relation to the business revenue.


Our goal is to align and realign IT support services to support your changing business needs by identifying and implementing improvements to your IT processes that support your business processes. In today’s economic environment standing still implies decline.

We look at how our technology solutions interact with your business and current technological environment; not just the design of the technology itself.


Our alignment cycle is deployed in phases which means, now you have an IT Strategy:


Phase 1

Defining strategy for IT service management.


Phase 2

Designing the technical services to support the business strategy.


Phase 3

Implement the tech services to meet the designed technology requirements.


Phase 4

Support the IT services managing the operational activities.


Our continual service improvement efforts begin to be valuable in terms of profits when our technical services begin to support your business processes and new revenues balance any capital costs. After some periods of IT service optimization you’ll reach your “break-even point”, thereafter; any capital investments start to become profitable.


We’ll show you how to innovate with technology. You don’t necessarily need to replace existing tools, but rather, strengthen what you already have in place. It’s organizing a framework that is designed for sustainable growth.



Before you focus on next year’s IT budget, contact WURLWIND Solutions to see how you can

enhance your return on your IT investments.

After all, you and your business are resourceful so shouldn’t you be using the right resources?

Business Tech Support and Development Services

WURLWIND Solutions…  The only choice for IT support.

We offer no charge initial consultations and on-site demonstrations.

You’ll see the difference. 305.359.5391 Main – 866.907.6161 Toll Free

Providing IT support in Miami for companies