server

now browsing by tag

 
 

Microsoft IT Support Services and Solutions

WURLWIND Solutions provides IT support for companies running on Microsoft. Our technical engineers are experts in IT technical support for Microsoft operating systems and applications. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.

Our tech supMicrosoft IT support services and solutions for businessport team can fully handle and/or assist with Microsoft installations, trouble-shooting and even some tips and tricks. The Wurlwind technical staff can support all levels of Microsoft related tasks from viruses to error messages or a slow desktop/ computers and servers.

Let Wurlwind Solutions remove the worries when it comes to activating or installing a new Microsoft product with our IT support experts.

If you are a new business or simply don’t know what technical solution you need in place for your business call Wurlwind Solutions today! Let our technology experts help you find the perfect fit.

 

is either registered trademarks or trademarks of the Microsoft Corporation in the United States and/or other countries. Wurlwind Solutions affiliates itself with best of breed technology partners for businesses.

 

Standard IT Support

WURLWIND has your IT Support requirements covered.

IT Support is WURLWIND Solutions’ niche in the technology market. Our expertise in IT technical support has been tested with a 100% client validation. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.WURLWIND Solutions Business IT Support Services

We recognize that not everyone has the time or resources to devote to PC installations, network setups and mobile technology developments. With our tech support and integration services, companies get on-site installation, support and software upgrade services. We know a small company’s needs are different from a company with 50+ workstations. WURLWIND Solutions offers multiple levels of maintenance and tech support which can be customized to the exact type of coverage a company needs.

We offer pre-paid hourly IT support contracts where the customer weighs in on the project or level of expertise required. These services are billed based on the expertise of the technical engineer or the technical requirements of the project. Our on-site tech support service area spans from the center of Miami, Florida. We cover from the Upper Key of FL to West Palm Bech, FL.

WURLWIND Solutions offers fixed rate IT Network Support Agreements to handle technical network administration, capacity management, operating system/anti-virus update and any other required support.

Technical Staff Supplement
We supplement your current staff with the technical support expertise required on a short-term or permanent basis.

Help Desk
WURLWIND can act as a help desk for traditional or proprietary applications. We open, track, and close tickets related to IT support or other areas in your business requiring this type of service.

 

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

Network Support Services

Network IT Support Services

Wurlwind is a Network Support Company offering support services for a wide array of routers, firewalls, switches and other network devices. Our network support team has in-depth knowledge of business networks, VPNs and security. We can dispatch Network Support technicians from our Technical support Miami office to go on-site to companies in Dade, Broward and Monroe Florida.

Network Services Tech Monitoring Services

Through WURLWIND Solutions’ network support services, our technicians monitor your network 24/7/365. We define network alert conditions so maintenance and upgrades are handled in a proactive versus reactive manner. This guarantees optimum network performance. Through our YBS Member Support Plans, customers benefit from this service. Click Here to find out about becoming a YBS Member and keep you network services supported.

Wireless Technology Services

Can your business benefit from wireless or mobile technology? If so, then you should evaluate WURLWIND. From Point of Sale (POS) systems to wireless networking to telemetry and transmission of information from satellite locations, you can wrap your entire technology solution up with just one vendor.

Wurlwind Solutions implements and manages network support solutions for wireless grids for business wifi networks. Companies that require large wireless footprints in their facilities can be setup so that employees and clients can be anywhere in the business while keeping the same wireless network connection throughout.

Down time is lost money. Remember our goal, HELPING YOU MAKE MONEY FROM YOUR IT INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial IT consultations and on-site demonstrations.
You’ll see the difference.

Contact our Miami IT Support Center today!
305.359.5391 Main
866.907.6161 Toll Free

Or Contact UsOnline

Business Tech Support and Development Services

Remote IT Support Services

Did you know that 9 out of 10 IT support calls can be fixed remotely without

the need of waiting for a technician?

Even your Network needs a guardian angel once and a while.

Bundled with our Yearly Business Subscription (YBS) Plans your company can now accurately forecast and budget your IT support costs.

Remote Service Plans

Companies will benefit using one of our Remote Services Plans. These plans are tailored to fit a companys’ needs by offering various levels of support and FLAT FEE SUBSCRIPTION PRICING.

With one of our tech support plans, your company will know your costs every month and feel secure that all support needs are covered!

One Mississippi, two Mississippi…

Get on-demand IT remote support without the wait. Since you are connected to a network or the Internet, our support team can connect to you promptly.

Even if the employee is traveling! Every minute an employee waits for support to arrive, time and money are lost.

Technicians see what the user sees instantly. With our Remote Support Plan you will reduce cost and become more efficient since support is provided in a timely manner. It is quicker and easier for technicians to resolve support issues by seeing them rather than having the user try to describe what they see on their screen.

Frequently, technicians come to a workstation and just fix the problem and leave. This is usually the case in 50% of the issues. Now, your employees get a mini online tutorial so they can watch what is being done. Often, many of your support tickets are simply training issues and not actually a software or hardware problem.

WURLWIND reviews the frequency in which Technical Support is contacted and reports back to management about whether the frequency of tickets can be resolved with improved technology or enhanced training.

Employees Should Always Be Learning

When an employee’s problem is a training issue, what do you do?

With our technology, technicians are able to perform on-screen highlights and markups. Everything being done by the technician remotely will be displayed on the users screen. This way an employee learns without realizing it!

With our Remote Support Plan, your company will streamline the support process, allowing technicians and users to focus on solving the problem rather than trying to describe the screens they are looking at.

Communication and drawing tools allow technicians to instantly show users when the problem is a simple user issue. With our shared desktop visibility and communication tool, support technicians provide a higher standard of support while significantly reducing wait time.

Down time is lost money. Remember our goal, HELPING YOU MAKE MONEY FROM YOUR IT INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.

WURLWIND Solutions… The only choice for IT support.

We offer no charge initial consultations and on-site demonstrations.

You’ll see the difference.

305.359.5391 Main

866.907.6161 Toll Free

Or Contact Us Online

Get IT Support in Miami for Companies

IT Support Services

Our IT service offerings have been molded by years of customer feedback about what they needed in an Information Technology (I.T.) support company. WURLWIND Solutions has taken this constructive feedback and developed technical IT services that immediately impact your company’s bottom line. Whether you need tech support one a month or daily IT support services, Wurlwind Solutions has an IT support plan to fit your company.

We offer Hourly IT support, pre-paid technical support hours as well as flat-fee IT support plans. Our IT services can be performed either by remote support services or on-site tech services for companies.

Wurlwind Solutions supports companies throughout South Florida for all their on-site IT support needs. We also support clients with remote offices located in other cities and states. Our primary support team prove on-site IT Services to clients located as far South as the Upper Florida Keys to Miami and North to areas like West Palm Beach and Davie.

Onsite Computer Support, Server Support and Proactive Network IT Support

WURLWIND Solutions Business IT Support Services CompanyWe offer traditional on-site tech support to resolve any workstation or network issues to companies sized between 5-150 employees. Wurlwind’s Computer Support Miami IT Services office is centrally located to serve businesses in Miami-Dade, Broward and Monroe counties in South Florida. Our objective is to create an environment where we can support you virtually. This requires on-site visits initially; however, once all systems are in place, you will enjoy the timely resolution virtual support offers. If remote connectivity fails, we will dispatch one of our tech support engineers to go on-site and resolve the technical issues. Our Business Support Subscriber IT Support Service Plans offer our clients virtual and on-site IT support. Learn more about Yearly – Business Support Subscriptions.

Remote Computer Support, Server Support and Tech Support for Networks

We know more and more people have virtual offices and businesses. Some companies are 24/7 and it’s not financially viable to have a body at the office during these times. But what if something goes wrong? We offer virtual technical support specialists to your employees for computer support during normal work hours. When they go home, we stay on the job with your company network 24/7. Clients can get unlimited remote support using one of our flat fee IT support plans.

Technical Support for Business Continuity Services

Down time is lost money. Remember our goal, HELPING YOU MAKE AND POSSIBLY SAVE MONEY THROUGH IT SUPPORT AND IT SERVICE INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.

Call our IT Support Miami – office.
You’ll see the difference.

Get Support from the best IT support services company!
305.359.5391 Main
866.907.6161 Toll Free

Or Contact UsOnline

Online Services

Search Engine Optimization (SEO)

If you already perform SEO on your site then you know the value of optimization. It absolutely means more business.

Those businesses that don’t perform SEO choose not to because they don’t understand how it helps their site, or they can’t afford it, or they don’t know how to introduce it into their organization. At WURLWIND Solutions, we take the mystery out of SEO and we’ll improve your ranking on the various search engines.

If someone searches for your product or service and you don’t appear in the search results, you’ve just lost that prospective customer. If you appear on the first page of the results Google or Bing returns, then you’re chances of getting that customer to visit your site go way up. Now, if your business is listed in the top 5 search results, your chance of click thru goes through the roof.

Ranking high organically is way too important to overlook. In today’s economic environment, standing still implies decline.

Internet Consultation & Strategy

Most of the time businesses have decent web exposure; OK content, nice layouts and mediocre attempts to optimize their site.

In many cases, we find ourselves discussing online strategy and tactics with our clients. Our support team consists of marketing thinkers and technologists. That combination offers a wide spectrum of insight to help make your online exposure more relevant to your visitors.

We understand a core principal about business…you have to always be closing. We believe that this applies to your web site as well. Most designers spend too much time trying to impress you and customers with their design skills and completely forget that the purpose is to try to sell something to someone.

Not us! At WURLWIND, generating sales comes first.

Vulnerability Assessment and Penetration Testing

Often, large companies use outside services to determine if they are adhering to compliance standards such as HIPAA or SOX. Financial institutions regularly employ the services of outside companies to perform a vulnerability assessment or to actually attempt to breach their security to emulate a cyber-attack.

SOHOs and SMBs should focus more on these types of services because with more and more businesses storing information, performing financial transactions online, developing databases and for any business looking for major investment, fortifying your IT investments is becoming more and more critical.

This isn’t an attempt to inform you what you can gain, but rather to let you in on what you can lose.
Get IT Internet Solutions

Domain Registration and DNS Services

Now you no longer need to worry about domain names and renewals. Companies get full control of their domain name(s) allowing you to instantly re-route if required. Domain names can be purchased, DNS services can be managed and if your company sells online, we offer extensive marketing tools and experienced staff to discuss your initiatives.

Business Continuity Services

We will inspect and test your current plan. Provide recommendations and implement the required infrastructure to minimize any business down time. In most of today’s’ companies staying online no longer means only a website and mail server. Most companies are required to keep their data and connectivity online at all times. Through Wurlwindsolutions.com, companies can get all levels of guarantee; from live backups to mirroring your servers to one of our collocation bunkers.

Online backup and archiving services

Using fully encrypted backup software our service can guarantee the return of your business with minimal to no loss of data. Inquire about the various levels available.

Business Tech Support and Development Services

Business Tech Support and Development Service Solutions for Dade, Broward and Monroe

WURLWIND Solutions… The only choice for IT support.

We offer no charge initial consultations and on-site demonstrations.

You’ll see the difference.

305.359.5391 Main – 866.907.6161 Toll Free

WURLWIND Moves To New Facility

WURLWIND Solutions (WURLWINDsolutions.com) is currently moving to its’ new facility located in  Miami on Brickell Avenue. The location is key to the growth and efficiency of WURLWIND.

 

Rivergate Plaza - 444 Brickell Ave., Suite 335, Miami, FL 33131

Rivergate Plaza - 444 Brickell Ave., Suite 335, Miami, FL 33131

WURLWIND has decided this location will allow the quickest access to their Miami clients. Internet connectivity and redunacy were other reasons for choosing the location. WURLWIND will be building a new server hosting farm. The location will be connected with over 100 megabytes of underground internet fiber, Battery Backup System and generator system.

WURLWIND will be hosting a Launch Luncheon for local current and prospective clients followed by an afterhours social event!

Contact Us for more information at info@wurlwindsolutions.com and to be added to our invitation list. 

WURLWIND Solutions  plans on having hosting services from its new location as early as the end of July. 

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online