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Network Support Services

Network IT Support Services

Wurlwind is a Network Support Company offering support services for a wide array of routers, firewalls, switches and other network devices. Our network support team has in-depth knowledge of business networks, VPNs and security. We can dispatch Network Support technicians from our Technical support Miami office to go on-site to companies in Dade, Broward and Monroe Florida.

Network Services Tech Monitoring Services

Through WURLWIND Solutions’ network support services, our technicians monitor your network 24/7/365. We define network alert conditions so maintenance and upgrades are handled in a proactive versus reactive manner. This guarantees optimum network performance. Through our YBS Member Support Plans, customers benefit from this service. Click Here to find out about becoming a YBS Member and keep you network services supported.

Wireless Technology Services

Can your business benefit from wireless or mobile technology? If so, then you should evaluate WURLWIND. From Point of Sale (POS) systems to wireless networking to telemetry and transmission of information from satellite locations, you can wrap your entire technology solution up with just one vendor.

Wurlwind Solutions implements and manages network support solutions for wireless grids for business wifi networks. Companies that require large wireless footprints in their facilities can be setup so that employees and clients can be anywhere in the business while keeping the same wireless network connection throughout.

Down time is lost money. Remember our goal, HELPING YOU MAKE MONEY FROM YOUR IT INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial IT consultations and on-site demonstrations.
You’ll see the difference.

Contact our Miami IT Support Center today!
305.359.5391 Main
866.907.6161 Toll Free

Or Contact UsOnline

Business Tech Support and Development Services

Standard IT Support

WURLWIND has your IT Support requirements covered.

IT Support is WURLWIND Solutions’ niche in the technology market. Our expertise in IT technical support has been tested with a 100% client validation. We support customers using a variety of managed services from hourly billing to Yearly Business Subscriptions (YBS) with flat fee pricing.WURLWIND Solutions Business IT Support Services

We recognize that not everyone has the time or resources to devote to PC installations, network setups and mobile technology developments. With our tech support and integration services, companies get on-site installation, support and software upgrade services. We know a small company’s needs are different from a company with 50+ workstations. WURLWIND Solutions offers multiple levels of maintenance and tech support which can be customized to the exact type of coverage a company needs.

We offer pre-paid hourly IT support contracts where the customer weighs in on the project or level of expertise required. These services are billed based on the expertise of the technical engineer or the technical requirements of the project. Our on-site tech support service area spans from the center of Miami, Florida. We cover from the Upper Key of FL to West Palm Bech, FL.

WURLWIND Solutions offers fixed rate IT Network Support Agreements to handle technical network administration, capacity management, operating system/anti-virus update and any other required support.

Technical Staff Supplement
We supplement your current staff with the technical support expertise required on a short-term or permanent basis.

Help Desk
WURLWIND can act as a help desk for traditional or proprietary applications. We open, track, and close tickets related to IT support or other areas in your business requiring this type of service.

 

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

Remote IT Support Services

Did you know that 9 out of 10 IT support calls can be fixed remotely without

the need of waiting for a technician?

Even your Network needs a guardian angel once and a while.

Bundled with our Yearly Business Subscription (YBS) Plans your company can now accurately forecast and budget your IT support costs.

Remote Service Plans

Companies will benefit using one of our Remote Services Plans. These plans are tailored to fit a companys’ needs by offering various levels of support and FLAT FEE SUBSCRIPTION PRICING.

With one of our tech support plans, your company will know your costs every month and feel secure that all support needs are covered!

One Mississippi, two Mississippi…

Get on-demand IT remote support without the wait. Since you are connected to a network or the Internet, our support team can connect to you promptly.

Even if the employee is traveling! Every minute an employee waits for support to arrive, time and money are lost.

Technicians see what the user sees instantly. With our Remote Support Plan you will reduce cost and become more efficient since support is provided in a timely manner. It is quicker and easier for technicians to resolve support issues by seeing them rather than having the user try to describe what they see on their screen.

Frequently, technicians come to a workstation and just fix the problem and leave. This is usually the case in 50% of the issues. Now, your employees get a mini online tutorial so they can watch what is being done. Often, many of your support tickets are simply training issues and not actually a software or hardware problem.

WURLWIND reviews the frequency in which Technical Support is contacted and reports back to management about whether the frequency of tickets can be resolved with improved technology or enhanced training.

Employees Should Always Be Learning

When an employee’s problem is a training issue, what do you do?

With our technology, technicians are able to perform on-screen highlights and markups. Everything being done by the technician remotely will be displayed on the users screen. This way an employee learns without realizing it!

With our Remote Support Plan, your company will streamline the support process, allowing technicians and users to focus on solving the problem rather than trying to describe the screens they are looking at.

Communication and drawing tools allow technicians to instantly show users when the problem is a simple user issue. With our shared desktop visibility and communication tool, support technicians provide a higher standard of support while significantly reducing wait time.

Down time is lost money. Remember our goal, HELPING YOU MAKE MONEY FROM YOUR IT INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.

WURLWIND Solutions… The only choice for IT support.

We offer no charge initial consultations and on-site demonstrations.

You’ll see the difference.

305.359.5391 Main

866.907.6161 Toll Free

Or Contact Us Online

Get IT Support in Miami for Companies

Yearly Business Subscriptions

Simply put…

With a Yearly Business Subscription you make a flat fee monthly payment for your defined scope of technical support coverage. It’s  the practical option to the traditional IT and Managed Support model.

How does this help my business you ask?

The answer is best illustrated in a comparative study of computer support and repair models. In this study, we will use a fictional character, Charlie, as the traditional IT Support representative.

Traditional IT Support versus Flat Fee IT Support Services Plans

In addition to flat fee pricing, you partner with a company that knows about serving customers. Our Team has a passion for setting the standard for customer service. We move quickly, we do whatever it takes and we respond in ways our competitors find next to impossible to imitate.

As a YBS Member, you partner with local South Florida technical professionals who understand how to make your information technology investments generate a return on those investments. We’ll share best practices with you and recommend new technologies that could save your business money. In today’s world, business efficiency is really driven by technology. Shouldn’t you partner with a company that can stay current with technology when technology changes so fast?

Being resourceful means using the right resources.

WURLWIND Solutions Yearly Business Subscriptions

The only choice for your Information Technology Support needs.

IT Consulting Services

Need a Team? Or just to say, “Get it done…” ?

Planning your company’s future often requires advice and services from outside companies. WURLWIND Solutions supplies the skills and talent to let your company stay ahead of competitors and increase your profits.

WURLWIND IT Continuity Services  IT Continuity Services

We will inspect and test your current technology and power plan. Provide recommendations and implement the required technical infrastructure to minimize any business down time.

  Network Vulnerability Assessments and Penetration Testing

Network Vulnerability Assessments and Penetration Testing is a requirement for most of today’s businesses. Hackers and Attackers test your network every single day. We can help identify unprotected areas in your technology and make the required changes to improve your network’s security.

Project Management  Project Management

From concept to execution, we will carry out your associated IT projects with utmost care and efficiency.

  Technical Architecture and Development

We provide technical solutions that incorporate IT consulting, system design and technical integration along with development of custom e-commerce and enterprise-wide applications.

Call our IT Support Miami office.
You’ll see the difference.
305.359.5391 Main
866.907.6161 Toll Free

Or Contact Us Online

IT Support Services

Our IT service offerings have been molded by years of customer feedback about what they needed in an Information Technology (I.T.) support company. WURLWIND Solutions has taken this constructive feedback and developed technical IT services that immediately impact your company’s bottom line. Whether you need tech support one a month or daily IT support services, Wurlwind Solutions has an IT support plan to fit your company.

We offer Hourly IT support, pre-paid technical support hours as well as flat-fee IT support plans. Our IT services can be performed either by remote support services or on-site tech services for companies.

Wurlwind Solutions supports companies throughout South Florida for all their on-site IT support needs. We also support clients with remote offices located in other cities and states. Our primary support team prove on-site IT Services to clients located as far South as the Upper Florida Keys to Miami and North to areas like West Palm Beach and Davie.

Onsite Computer Support, Server Support and Proactive Network IT Support

WURLWIND Solutions Business IT Support Services CompanyWe offer traditional on-site tech support to resolve any workstation or network issues to companies sized between 5-150 employees. Wurlwind’s Computer Support Miami IT Services office is centrally located to serve businesses in Miami-Dade, Broward and Monroe counties in South Florida. Our objective is to create an environment where we can support you virtually. This requires on-site visits initially; however, once all systems are in place, you will enjoy the timely resolution virtual support offers. If remote connectivity fails, we will dispatch one of our tech support engineers to go on-site and resolve the technical issues. Our Business Support Subscriber IT Support Service Plans offer our clients virtual and on-site IT support. Learn more about Yearly – Business Support Subscriptions.

Remote Computer Support, Server Support and Tech Support for Networks

We know more and more people have virtual offices and businesses. Some companies are 24/7 and it’s not financially viable to have a body at the office during these times. But what if something goes wrong? We offer virtual technical support specialists to your employees for computer support during normal work hours. When they go home, we stay on the job with your company network 24/7. Clients can get unlimited remote support using one of our flat fee IT support plans.

Technical Support for Business Continuity Services

Down time is lost money. Remember our goal, HELPING YOU MAKE AND POSSIBLY SAVE MONEY THROUGH IT SUPPORT AND IT SERVICE INVESTMENTS. Preventing you from losing money is just as rewarding to us. Remember, your IT investments are supposed to help you make money.

WURLWIND Solutions… The only choice for IT support.
We offer no charge initial consultations and on-site demonstrations.

Call our IT Support Miami – office.
You’ll see the difference.

Get Support from the best IT support services company!
305.359.5391 Main
866.907.6161 Toll Free

Or Contact UsOnline